The COVID-19 pandemic gave rise to technology booms in all industries and sectors across the globe. With the medical sector adopting telehealth to continue to provide patient treatment remotely, what can we expect telehealth’s future to be in the post-pandemic world? Will it diminish and fade away or maintain its popularity and utility? We brought in experts to analyze the future of telehealth.
Telehealth Boom
will continue
“Telehealth will
continue booming after the pandemic because the barrier of resistance is
broken. Both clinics and patients realized how useful and comfortable it is for
particular cases. Software (patient management and contact center) made
telehealth a priority, so we expect a significant improvement in this area.”
The COVID-19
pandemic gave rise to technology booms in all industries and sectors across the
globe. With the medical sector adopting telehealth to continue to provide
patient treatment remotely, what can we expect telehealth’s future to be in the
post-pandemic world? Will it diminish and fade away or maintain its popularity
and utility? We brought in experts to analyze the future of telehealth.
Telehealth Boom
will continue
“Telehealth will
continue booming after the pandemic because the barrier of resistance is
broken. Both clinics and patients realized how useful and comfortable it is for
particular cases. Software (patient management and contact center) made
telehealth a priority, so we expect a significant improvement in this area.”
Lilia Gorbachik,
Effective Product Manager
“In my personal
opinion, the technology boom that happened in this COVID era will not subside.
The medical field also made very positive use of this technology boom in the
form of telehealth. It was not adopted easily by the general public and even
doctors but due to pandemics, people had to make a use of it. Now it is vastly
accepted by many people. I think telehealth will develop further and in the
future, there may be a major role of artificial intelligence in the provision
of telehealth services and facilitation of doctors and patients.”
Widespread
access to Healthcare
“Before the
pandemic, telemedicine was a valuable tool that was greatly underutilized.
COVID-19 forced us to use this tool effectively and expand access to
telemedicine visits which ultimately led to improved access to care for many
underserved populations. I believe that the role of telemedicine in a
post-pandemic world is to improve access to care for our most vulnerable and
underserved populations.”
Hybrid Model for
Healthcare
“I have always
held that the role of telehealth and virtual service delivery will include
facilitating a hybrid model of care; one where e-visits & virtual services
blend seamlessly with in-person or in-clinic services. The pandemic may have
sped up the rate of adoption for telehealth and virtual healthcare service
delivery, but it was going to happen sooner or later. Virtual services like
asynchronous telehealth, synchronous visits, secure messaging, and remote
patient monitoring have the ability to greatly reduce cost, improve access, and
increase patient engagement within the healthcare space.”